How to extract, set up and run the Carely desktop app on your own device — Windows, Linux, or Raspberry Pi.
You downloaded Carely.zip. Carely installs itself the first time you run it — it builds its own private environment, installs what it needs, and adds a Carely icon to your Desktop. After that, you just use the Desktop icon.
There is nothing to configure: no API keys, no servers. It only needs an internet connection.
Carely.zip → Extract All… → choose a folder (e.g. your Desktop).unzip Carely.zipStart-Windows.bat → Run as administrator. It will also ask for administrator itself — click Yes. (This is only needed once, so Windows doesn't block the freshly downloaded files.)Start-Linux-macOS.sh — Linux opens .sh files in a text editor instead of running them. Use one of the two ways below.Carely.desktop.bash Start-Linux-macOS.shsudo) to install the audio and window libraries. This is normal.When it finishes it creates a Carely icon on your Desktop — use that from then on.
The Raspberry Pi has a smaller graphics chip, so tell Carely to render its on-screen companion lighter. It's the same companion — only the rendering is lighter, so it stays smooth on the Pi.
echo 1.0 > render_q.txtCarely.desktop, or bash Start-Linux-macOS.sh).0.85); delete render_q.txt for full quality. Laptops and desktops don't need this step.sudo apt install portaudio19-devsudo apt install chromium-browser. Carely shows its screen in a full-screen Chromium window, and plays sound through it.Then run the setup again.
Open Terminal, drag the Carely folder into it to move there, then run bash Start-Linux-macOS.sh. If it complains about audio, run brew install portaudio and try again.
When a new version is available, Carely tells you inside the app with a download link. To update: download the new Carely.zip, delete the old folder, and run the setup once. Nothing to migrate — your account and data live in the cloud.
The desktop app is for the patient. As a family member or caregiver you don't install anything — you use the Caregiver Web Portal in your browser, on any phone, tablet, or computer.
Stuck on setup or have a question? Reach out and we'll get you running.